Archive for June 2019

When faced with the idea of mobile ordering and payment technology, a lot of business owners fear that this will disrupt the human interaction that goes on between staff and their guests. But the reality is, many staff find it difficult to deliver great service to their customers consistently, particularly when they are run off…

June 30 is fast approaching, and thus, it is that time of year again to analyse the books and face reality on what is actually working for your business and what is not. We’ve observed restaurants continually get hit with seemingly endless fees—from staffing costs and supplier costs, to food-tech subscriptions or commission fees, POS…

Food delivery services are taking Australia by storm and have altered the way that Aussies dine. One in three Aussies indulge in food delivery regularly, and some are prepared to spend over $5 just to have their meals brought to their door. Food delivery apps like UberEATS, Deliveroo, and Menulog are absorbing billions of Aussie…

As Australia moves rapidly towards being a cashless society, restaurant owners have a vast array of digital payment solutions at their disposal. The transition from cash to card payments and now PayWave, has resulted in customers almost demanding the convenience of being able to pay without drawing cash out. But most of the tap and…